Why use a professional Piano Mover?

Sometimes the answer to questions like this is answered by another question like:
“What will happen if I do not use a professional piano mover?”

As a professional piano mover, we get phone calls like this more often than I would like:

Horror Story #1

“Hi, my name is Bob. I have household movers here moving my house, and they cannot get the piano leg off the grand piano. They don’t know what to do. Can you tell me how to do it so we can move today? My house is closing today. If I don’t get the piano out today, I am at the mercy of the new homeowner and could lose my piano.”

Horror Story #2

“Hi, my name is Anne. My movers told me they could move my piano as well. They ran it down the stairs into the wall and got stuck. They couldn’t figure out how to make the turn on the staircase, so they left it on the main floor. There is now a huge hole in my wall, and the piano is also damaged. Where it hit, I still need it taken down the stairs. Can you come and do this for me?”

Horror Story #3

“Hi, my name is Joe from Basic Mover (names swapped to protect privacy). I am moving my customer’s house and cannot figure out how to get the piano out the front door. I think it needs to be taken apart. They need a professional piano mover. Would you be willing to take care of my customer’s piano?”

Horror Story #4

“Hi, my name is Cynthia, and I hired some movers to come and move my upright piano, but they took off on me. Can you bail me out? The piano is coming out of the basement. They came and moved the piano to the bottom of the stairs and tipped it onto its side on my ceramic floors (there is no pad on the floor protecting the piano or the floors). They took the wheels off the bottom of the piano to make it easier to slide up the stairs. The mover on the top side of the piano disappeared for a while. The mover on the bottom side wondered what had happened to his co-worker. He went to the front door, and they yelled back and forth about what was happening from the truck to the front door. I was inside and couldn’t hear responses. Next thing I know, the other mover runs to the truck, jumps in, and drives away, taking the wheels to my piano with them because they are in one of the mover’s pockets. The piano sits at the bottom of the staircase, blocking everything. Can you come to do the move? Do you know where I can buy some replacement wheels for my piano?”

The takeaway

When you read stories like this, I think the answer becomes clear. When you move, your house usually closes that week or day. You generally only have one shot to do the piano move right. So, to answer the original question, “Why use a professional piano mover?” The answer is simple: To make sure my piano move gets done right the first time! The sad part in our industry is there is no degree or certificate to declare or prove that you are a professional piano mover, so many movers take advantage of the general public ignorance and claim that they are. What is even worse, there are a lot of movers who think that if they have done it successfully once, they are now professionals. Meanwhile, you can count with your figures on one hand how many times they have actually done it. So how do you, the general public, determine who the real professionals in the industry are? Read reviews about their workmanship and ask people in the industry, like piano stores selling pianos, if they have ever heard about these movers moving pianos.

How do you know Braymore is a Professional Piano Mover? Simple: Don’t take our word for it; ask around to piano stores and read our reviews. Braymore is the largest piano mover in Ontario—that is not a boast; that is a fact. We would be shocked if you had not heard about us or could not find someone who has used our piano moving service before. Not sure who to ask? Try your local piano store or tuner.

Please note that names are changed to protect people’s identities, and these are real calls that we have received to bail people out of bad situations.

Would you like to get a quote from a professional piano mover?

Click here for a professional piano mover’s quote for your piano move.